Ultimately, by encouraging mutual respect and trust between parties, pragmatic communication in conflict resolution not only resolves immediate problems but also improves relationships. The Value of Active Listening in Pragmatisatta.. kingc Communication Since it allows people to participate completely in conversations, active listening is essential to pragmatic communication. Focus and a sincere interest in what the speaker is saying are necessary for active listening, as opposed to passive listening, which is simply hearing words without considering their meaning. This entails paying attention to nonverbal clues and reacting intelligently in addition to hearing what is being said.